There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. - Sam Walton
Exceed your customer's expectations. If you do, they'll come back over and over. Give them what they want - and a little more. - Sam Walton
Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living. - Sam Walton
You can make a lot of mistakes and still recover if you run an efficient operation. Or you can be brilliant and still go out of business if you're too inefficient. - Sam Walton
You can put the greatest seafood restaurant next to an average steak house in an urban area, and that steak house will do more business than the seafood place. If you go to the water, you can put an average seafood place next to the greatest steak house, and people are going to eat seafood.
Opportunity is missed by most people because it is dressed in overalls and looks like work. - Thomas Edison
Maturity is often more absurd than youth and very frequently is most unjust to youth. - Thomas Edison
Waste is worse than loss. The time is coming when every person who lays claim to ability will keep the question of waste before him constantly. The scope of thrift is limitless. - Thomas Edison
There will one day spring from the brain of science a machine or force so fearful in its potentialities, so absolutely terrifying, that even man, the fighter, who will dare torture and death in order to inflict torture and death, will be appalled, and so abandon war forever. - Thomas Edison
